Learn About Your Community !

We’re excited to introduce CEPHAI, a new AI-powered support assistant now available through your homeowner portal.

CEPHAI can help you quickly find information such as:

• Your account balance and payment history
• Governing documents and community rules
• HOA records and general questions

You can access CEPHAI anytime — it appears as a pop-up in the bottom right corner of your browser while using the portal.

Please Note:
AI-generated responses are based on available information and the questions asked. Responses may be limited or incomplete, so we recommend verifying any important details. Our team is always available to assist and confirm information when needed.

Additional Payment Options (No Fee)

In addition to the online payment options available on this portal, owners may also submit payments using the methods below.

1. Mail a Check (Lockbox)

Owners may mail a check to the Association’s lockbox payment address.

2. Bank Bill Pay (Through Your Financial Institution)

You may set up bill pay through your bank, which will mail a check on your behalf.

Secure Lockbox Address:

[%Association%]

c/o ASPM-San Diego

PO Box 981210

West Sacramento, CA 95798-1210

• These payment methods are free of charge
  
• Ensure payments are sent to the correct lockbox address
• Include your ASPM Account Number in the account/memo field. Your account number can be found on your monthly statement or in the upper-right corner of this webpage on your portal account.
• Payments without an account number may be delayed in processing
  
• Allow 7–10 days for mailing and processing
• Multiple properties/accounts: Separate payments must be submitted for each account
• Mailing and processing times are dependent on USPS and bank handling times

Get the ASPM San-Diego mobile app, available for both Homeowners and Board members! 

Convenient access to your ASPM Client Account - Using the same login as your website login:

HOMEOWNERS

- View and Update Account Information

- Make Online Payments

- View Association Documents

- Submit Architectural Requests

- View your Community Calendar

- And Keep Up with News about your Community

BOARD MEMBERS
Log into the new HOA Homeowner/Board App to securely view private board information, including:

- Board Documents

- Architectural Requests

- Accounts Receivable Reports

- And Community Violations

Please download the ASPM App for free today.

Just search for "ASPM" to find the App!